If a position can be performed remotely, outsourcing to the Philippines allows you to significantly reduce costs without compromising on quality.
Our recruitment team gets started at no cost and works to provide qualified candidates within approximately one week.
We recruit professionals with excellent written and verbal English, including American-sounding accents for customer-facing roles.
We handle the initial screening process so you don't have to spend hours reviewing unqualified applicants. We send you the top qualified candidates with resumes & audio to review.
We incentivise our staff with monthly perfect attendance bonuses to keep them excited and motivated about showing up on-time every scheduled work day.
You’re never on your own. Our HR team is available to address concerns, resolve conflicts, and support both clients and staff throughout the partnership.
The agreed hourly rate is all inclusive with no upfront or additional fees! Receive invoices twice a month based on hours worked and you can even pay with a credit card (we’ll eat the merchant fees).
Track hours, screenshots, application usage, and activity so you always know your team is staying productive.
No long-term contracts. Cancel or replace a staff member at any time if you are not satisfied.
Our recruitment team can source qualified talent for virtually any role in any category.
Recruitment to onboarding in five easy steps
Submit an intake, and one of our representatives will immediately send you a quote on the roles all inclusive hourly rate for you to approve before we begin the recruitment process.
Being in the outsourcing space for over a decade, our leadership team has partnered with the top recruitment firms in the Philippines. Once a request is submitted we will begin receiving tens to hundreds of applicants within the first week. We review each candidate's resume & audio, and if they appear to be qualified, one of our recruitment officers will schedule an interview to determine whether they are truly qualified for the role. We simultaneously verify their work history and references before the scheduled interview.
Once a candidate has passed our initial screening, we will email you their resume, audio, hourly rate, and bullet points highlighting what makes them qualified for the position.
Give us the date and time that works best for you, along with which candidate(s) you wish to interview. We will schedule a video call via google meet, hosted by one of our recruitment team members. If our recruitment team did not present candidates to your standard, you simply give us the necessary feedback which we can implement into our search efforts.
Once you decide to move forward with a candidate, we then send you a service agreement for electronic review & signature. We connect you with your new offshore staff member via the method of internal communication your company uses. If you do not have a method, we help both parties set that up. Whether that be Slack, Microsoft Teams, Google Chat, Whatsapp, etc. This way you, or the individual responsible for managing the staff member, is connected at all times conveniently during shift.
Our monitoring software takes a screenshot every 10 minutes, and tracks keyboard and mouse activity. Giving you the assurance you need that your staff member is staying productive through the entire shift.
If there is sensitive information, you may request to have these screenshots blurred or turned off entirely. Our monitoring software is also our time tracking system, so you will only be billed for the hours logged, never exceeding the hours in the agreed schedule, unless approved by you. You will have manager access to this software, but our admin will also be overseeing staff productivity. We get notified if anyone is not being productive and make sure to check on them personally. You will receive a daily productivity report for all your staff.
You’re never left to manage staffing challenges on your own. Our dedicated HR team remains available throughout the partnership to support both you and your remote staff. Whether you need assistance addressing performance concerns, resolving misunderstandings, improving communication, or handling workplace conflicts, we are here to help facilitate a solution.
We act as an additional layer of support between you and your staff, helping address issues before they become larger problems. Our goal is to maintain a productive, professional, and positive working relationship while giving you the support and guidance needed to manage your remote team with confidence.
You’ll receive an invoice twice a month for two separate billing periods. The first billing period will be for hours worked from the 1st-15th of each month, and the second billing period will be for the hours worked 16th-month end. Invoices will be issued at the end of each billing period.
We understand that our billing structure may not align with your payroll setup, so we remain flexible here and are open to customizing a payment arrangement that works best for you. We accept Credit Card payment, ACH deposit, wire transfer, or Zelle in USD. Yes, you read that correctly, you can pay for the hours worked by your staff using a Credit Card, and we will even eat the merchant fees. Earn flight miles while funding your cost effective offshore team, so you can take that much needed vacation you’ve been putting off!
We do not believe our clients should ever be locked in long term with contracts. We allow our clients to cancel or replace anyone at any time.
“YouScale has been a great partner for our business. Whenever we have a position that needs to be filled, their team has consistently been able to find qualified candidates quickly and efficiently. We’re especially grateful for the HR support that comes with their service, which gives us additional peace of mind throughout the partnership. Overall, we’ve had a great experience with YouScale and look forward to continuing to work with them.”
Marisela Manalac
Chief Financial Officer
EXP Premium
“I had built out a custom role that I needed, which was a customer support representative with experience in bookkeeping, and YouScale found someone who met the qualifications in less than a week. Since then, I've also added a web developer, graphic designer, and sales rep. Billing has been automated, and I've never had any issues with any of my invoices to date. I would be happy to continue using their services as my business continues to grow.”
Jonathan Oliver
President
Western Sales Company, Inc
“Hallada Law, A Professional Corporation, would like to recognize Alex Padilla, VP of Operations at YouScale Global, for his exceptional support, efficiency, and professionalism. Alex has made our hiring process significantly easier and more efficient. His responsiveness, organization, and ability to understand our staffing needs have helped streamline recruitment and allowed our firm to focus more of our time and resources on serving our clients and growing our operations. We truly appreciate Alex's commitment to finding solutions, communicating effectively, and making the hiring process as seamless as possible. Thank you, Alex Padilla and the YouScale Global team, for being a valuable resource to Hallada Law. We appreciate the partnership and look forward to continuing to work together.”
Shelsye Valencia
Director of Operations
Hallada Law
“I’ve been a happy YouScale Global customer for almost two years now. As an entrepreneur, I’ve always had countless business ideas, but finding the right people to help execute them was often the biggest challenge. YouScale changed that for me. They’ve helped me build affordable, reliable teams that have turned my ideas into reality. What started as a way to get additional support has allowed me to launch multiple ventures and create multiple revenue streams. I genuinely don’t think I could have executed these ideas as efficiently or affordably without them. They’ve become an invaluable part of helping me grow my businesses.”
Anthony Weather
Owner
Harlem Print Magic
“The company provided the exact staff we needed, when we needed the staff. The rates were very good, and the management of the process was seamless. I would recommend the company to anyone who is looking to scale.”
Richard Foss
Owner
Excell Investigation & Process Service
“The YouScale Global team is responsive, proactive and dedicated to our success! They have been nothing but helpful throughout our entire process.”
Heather Jack
Vice President, Finance & Operations
WBCP, Inc
Submit an inquiry today, and our team will email you a quote with all-inclusive rates. Once you approve, we’ll begin sourcing qualified candidates.